Copyright & DMCA Policy

Leadsy respects the intellectual property rights of others and expects our users to do the same. This policy outlines our copyright ownership, user content licensing, DMCA procedures, and trademark usage guidelines.

1. Copyright Ownership

1.1 Leadsy's Intellectual Property

All content, features, and functionality of the Leadsy platform are owned by Leadsy and protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property laws. This includes but is not limited to:

• Software and Source Code: All software, algorithms, code, and technical implementations
• Design Elements: User interface designs, graphics, logos, icons, and visual elements
• Content: Text, documentation, marketing materials, blog posts, and educational resources
• Data and Databases: Database structure, proprietary data compilations, and data enrichment processes
• AI Models: Machine learning models, training data sets, and AI-generated outputs
• Trade Secrets: Proprietary business processes, methods, and know-how

1.2 Trademarks

The following are registered or common law trademarks of Leadsy:

• "Leadsy" name and logo
• Product names and service marks
• Taglines and slogans used in marketing
• Distinctive design elements and colour schemes

Use of these trademarks without prior written permission is prohibited except as permitted in Section 4 (Trademark Policy).

1.3 Restrictions

Except as expressly permitted in our Terms of Service, you may not:

• Reproduce, duplicate, copy, or sell any portion of the Service
• Reverse engineer, decompile, or disassemble the software
• Modify, adapt, or create derivative works
• Remove, alter, or obscure copyright notices or proprietary markings
• Frame, mirror, or display our content on other websites
• Use automated tools to scrape or data mine our platform

2. User Content Licence

2.1 Your Content Ownership

You retain all ownership rights in any content you upload, create, or transmit through the Leadsy platform ("User Content"), including email templates, campaign content, prospect lists, notes, files, and communications.

2.2 Licence Granted to Leadsy

By uploading or creating User Content, you grant Leadsy a worldwide, non-exclusive, royalty-free, transferable licence to:

• Host and Store: Maintain your content on our servers and backup systems
• Display: Show your content to you and authorised users within your organisation
• Process: Perform technical operations necessary to provide services (e.g., format conversion, email delivery)
• Backup: Create and maintain backup copies for disaster recovery
• Analyse: Use anonymised, aggregated data for platform improvement and analytics

This licence exists only for the duration of your use of the Service and terminates when you delete content or close your account, subject to reasonable backup retention periods.

2.3 User Representations

By uploading User Content, you represent and warrant that:

• You own or have the necessary rights, licences, and permissions to use and authorise us to use the content
• Your content does not infringe, violate, or misappropriate any third-party intellectual property rights
• Your content complies with all applicable laws and our Terms of Service
• You have obtained all necessary consents for using personal data in your content

2.4 Third-Party Content

If your User Content includes third-party materials (images, text, music, etc.), you are responsible for obtaining appropriate licences and permissions. Leadsy is not responsible for investigating or determining whether you have proper rights to use such content.

2.5 Content Removal

We reserve the right to remove or disable access to User Content that:

• Violates our Terms of Service or Acceptable Use Policy
• Infringes third-party intellectual property rights
• Is subject to a valid DMCA takedown notice
• Poses security or legal risks to Leadsy or other users

3. DMCA Procedures

3.1 DMCA Compliance

Leadsy complies with the Digital Millennium Copyright Act (DMCA) and similar copyright laws in other jurisdictions. We respond promptly to valid notices of copyright infringement and will terminate accounts of repeat infringers.

3.2 Filing a DMCA Takedown Notice

If you believe content on our platform infringes your copyright, submit a written notice to our Copyright Agent with the following information:

1. Identification of Copyrighted Work: Describe the copyrighted work you claim has been infringed, including URLs or other identifying information
2. Identification of Infringing Material: Specify the location of the allegedly infringing material on our platform (URLs, user account information)
3. Contact Information: Your name, address, telephone number, and email address
4. Good Faith Statement: A statement that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law
5. Accuracy Statement: A statement that the information in your notice is accurate, and under penalty of perjury, that you are the copyright owner or authorised to act on the owner's behalf
6. Signature: Your physical or electronic signature

3.3 Copyright Agent Contact

Send DMCA notices to our designated Copyright Agent:

3.4 Our Response Process

Upon receiving a valid DMCA notice, we will:

• Promptly investigate the claim (within 48 hours)
• Remove or disable access to allegedly infringing content
• Notify the user who posted the content
• Take appropriate action against repeat infringers
• Document the takedown for legal records

3.5 Counter-Notification

If you believe your content was wrongly removed due to a DMCA notice, you may file a counter-notification with:

1. Identification: Description of the material removed and its prior location
2. Good Faith Statement: Statement under penalty of perjury that the material was removed by mistake or misidentification
3. Consent to Jurisdiction: Statement that you consent to jurisdiction of the Federal District Court (or appropriate Australian court) and will accept service of process from the complainant
4. Contact Information: Your name, address, telephone number, and email
5. Signature: Your physical or electronic signature

3.6 Counter-Notification Process

We will forward your counter-notification to the original complainant. If they do not file a court action within 10-14 business days, we may restore the content at our discretion.

3.7 Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat copyright infringers. Users who receive multiple valid DMCA takedown notices may have their accounts suspended or permanently terminated.

4. Trademark Policy

4.1 Leadsy Trademarks

The Leadsy name, logo, and associated marks are trademarks of Leadsy. Unauthorised use may constitute trademark infringement and unfair competition in violation of applicable laws.

4.2 Permitted Uses

You may use Leadsy trademarks without prior permission only in the following ways:

• Referential Use: Truthfully referring to Leadsy and our services in text (e.g., "integrated with Leadsy", "Leadsy customer")
• Integration Badges: Using approved integration badges and logos when you have an active integration
• News and Commentary: Using trademarks in news articles, reviews, or commentary about Leadsy

4.3 Prohibited Uses

You may not:

• Use Leadsy trademarks in a way that implies sponsorship, endorsement, or affiliation without written permission
• Use trademarks as part of your company name, product name, or domain name
• Modify, alter, or create variations of Leadsy trademarks
• Use trademarks more prominently than your own brand
• Incorporate Leadsy trademarks into your logo or branding
• Register domain names, social media handles, or business names confusingly similar to Leadsy marks

4.4 Partner and Reseller Guidelines

Authorised partners and resellers receive specific brand guidelines and permissions. Contact partners@leadsy.com for partnership opportunities and trademark usage guidelines.

4.5 Reporting Trademark Misuse

If you become aware of misuse of Leadsy trademarks, please report it to legal@leadsy.com with details of the unauthorised use and evidence (screenshots, URLs, etc.).

5. Reporting Infringement

5.1 Types of Infringement

We take intellectual property violations seriously. Report the following types of infringement:

• Copyright Infringement: Unauthorised use of copyrighted text, images, videos, or other creative works
• Trademark Infringement: Unauthorised use of trademarks or service marks causing confusion
• Patent Infringement: Unauthorised use of patented inventions or processes
• Trade Secret Misappropriation: Unauthorised disclosure or use of confidential information

5.2 How to Report

Submit infringement reports to the appropriate contact:

5.3 Required Information

Include in your report:

• Your contact information
• Description of your intellectual property
• Evidence of ownership (registration certificates, documentation)
• Location of infringing material on our platform
• Explanation of how the material infringes your rights
• Statement of good faith belief
• Your signature

5.4 Investigation Process

Upon receiving a valid infringement report, we will:

• Acknowledge receipt within 24-48 hours
• Investigate the claim thoroughly
• Take appropriate action (content removal, account suspension)
• Notify relevant parties
• Provide updates on our investigation

5.5 False Claims

Submitting false or misleading infringement claims may result in legal liability. Under the DMCA, making material misrepresentations in a takedown notice can subject you to damages, including costs and attorney fees.

6. International Copyright

6.1 Cross-Border Protection

Leadsy respects copyright laws in all jurisdictions where we operate. We comply with international treaties including the Berne Convention, WIPO Copyright Treaty, and regional copyright frameworks.

6.2 Australian Copyright Law

As an Australian company, we comply with the Copyright Act 1968 (Cth) and related legislation. Australian copyright owners may submit complaints referencing specific sections of Australian law.

6.3 EU Copyright Directive

For EU users and content, we comply with the EU Copyright Directive (Directive 2001/29/EC) and DSM Directive (Directive 2019/790), including provisions for rightsholder notification and content removal.

7. Open Source Software

7.1 Third-Party Components

The Leadsy platform incorporates certain open source and third-party software components. We comply with all applicable open source licences and maintain attribution as required.

7.2 Open Source Attributions

A complete list of open source components and their licences is available upon request at legal@leadsy.com. We acknowledge and respect the contributions of the open source community.

7.3 Copyleft Compliance

Where we use copyleft-licensed software (GPL, AGPL, etc.), we comply with licence requirements including source code availability obligations. Contact legal@leadsy.com for source code requests.

8. Policy Updates

We may update this Copyright and DMCA Policy to:

• Reflect changes in copyright law
• Improve our infringement procedures
• Address new types of intellectual property issues
• Clarify ambiguous provisions

Updates will be posted on this page with a revised "Last Updated" date. Material changes will be communicated via email or platform notification.

9. Contact Information

For intellectual property questions or concerns: